Last Updated: 16-03-2021
Policy for Returns and Refunds
1. Except for any products designated on the Site as final sale or non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within periods and conditions outlined in (2) with valid proof of purchase.
2. Food products must be returned within 10 days of delivery and shall be unopened and in original package. Other products must be returned within 14 days of delivery and shall be unused and in original condition.
3. This policy is an addition to any statutory rights you may already possess to returning products and obtaining refunds. In case of any potential discrepancies, your statutory rights prevail.
4. To return products, you should email our Customer Service Department at firstname.lastname@example.org to obtain instructions before shipping your product.
5. Once your return is accepted and processed, the refunds shall be transferred to you within 14 working days via the same method the original amount is paid.
6. Other methods of returning our products may from time to time be used at the discretion of and as instructed by our Customer Service Department.